Learning Objectives
- An introduction to effective problem-solving using Root Cause Analysis
- This is a perfect first course into effective problem solving and is a recommended course for anyone who will participate in Root Cause Analysis
- Students will learn how to apply RCA to both simple systems and complex groups of systems
Key Learnings
- The students will learn how to perform an RCA. They will work numerous instructor-led exercises that build upon each other to learn how to identify causes and to recognize the differences in cause types.
- The students will be exposed to the Cause Tree methodology that grows into a much stronger result when compared to a simple linear 5-why approach.
- Following a step-by-step method to solve any problem the workplace can present, each module builds upon the progression of effective solution generation that complements the RCA Facilitator Course.
