Cordant™ RCA Participants Course

Course Duration: 1 day

Learning Objectives

An introduction to effective problem-solving using Root Cause Analysis
This is a perfect first course into effective problem solving and is a recommended course for anyone who will participate in Root Cause Analysis
Students will learn how to apply RCA to both simple systems and complex groups of systems

Key Learnings

The students will learn how to perform an RCA. They will work numerous instructor-led exercises that build upon each other to learn how to identify causes and to recognize the differences in cause types.
The students will be exposed to the Cause Tree methodology that grows into a much stronger result when compared to a simple linear 5-why approach.
Following a step-by-step method to solve any problem the workplace can present, each module builds upon the progression of effective solution generation that complements the RCA Facilitator Course.

Duration and Delivery

1-day face-to-face classroom, or

8-hours remote web conferencing, typically over 2 days

Who should attend

Supervisors, Engineers, LEAN Specialists, 6 Sigma Black Belts, Maintenance Trades, Designers Engineers, Safety Representatives, Operators, Administrators, Continuous / Healthcare Improvement Specialists, Business Analysts, IT Professionals, HR Personnel.

Introduction to RCA and the IEC 62740 international standard for Root Cause Analysis
Triggers for an RCA + Exercise
Preparation + Exercises
Analysis
- Develop Problem Statement + Exercises
- Construct Initial Timeline
- Build the Cause and Effect Chart + Exercises
- Add Supporting Information + Exercise
- Quality Check the Cause and Effect Chart + Exercises
Resolution
- Generate and Select Solutions + Exercise
- Implement Solutions

First-hand experience of participating in RCA

English
Spanish
German
Portuguese
Chinese (Mandarin / Simplified Chinese)

Learning Path

Prerequisites: None

Next Steps:
- Practice! And then grow into a Facilitator with the CRCA201 – Cordant™ RCA Facilitators Course