The purpose of this course is to provide a refresher of the key concepts of the Cordant RCA approach. It is mainly concentrated towards previous attendees of the 2-day CRCA201 RCA Facilitators course who may not have been able put their skills into practice, or who require a re-focus with our expert trainer. The aim is for attendees to go back to their roles, revitalised with the skills and knowledge of how to perform a solid RCA investigation on any problem.