Importance of RCA Training
Effective root cause analysis (RCA) starts with having a well-trained and competent RCA expert. By developing this expertise internally through dedicated RCA training courses, organizations can ensure thorough root cause analysis. This leads to more effective solutions and prevents costly recurring problems.
Equipping staff with RCA training and hands-on experience with root cause analysis tools and methodologies also uplifts organizational capabilities and contributes to enhanced performance and production.
Improving performance and safety
RCA training directly enhances performance and safety by equipping teams with the skills to systematically identify the underlying causes of operational issues. This approach leads to targeted, effective solutions that prevent recurrence, minimize risks, and create a safer work environment.
Why to invest in RCA Training
RCA training equips learners with skills and knowledge of root cause analysis methodologies such as the Cordant™ Root Cause Analysis methodology. This delivers many benefits for organizations and individuals. These include improved safety practices and reduction of risk, which contribute to a safer work environment.
Benefits for organizations
- Proactive problem solving
- Reduced recurring problems
- Improved reliability and performance
- Improved safety and risk management
Benefits for Learners
- Enhanced problem-solving abilities
- Increased confidence and hands-on experience with root cause analysis tools and methodologies
- Enhanced leadership skills
- Opportunities to advance career
Who needs root cause analysis training?
Individuals of all skill levels can benefit from training and an understanding of root cause analysis tools and methodologies.
Training participants include engineers, operators, LEAN specialists, maintenance trades, safety representatives, business analysts, IT professionals, and HR personnel.
Benefits of RCA training for entry-level and mid-level professionals
- Practical knowledge of root cause analysis tools and methodologies
- Development of effective problem solving skills
- Hands-on experience participating in or facilitating root cause analysis
Benefits of RCA training for managers and supervisors
- Grounding in root cause analysis fundamentals
- Knowledge and expertise to help secure stakeholder buy-in
- Ability to speak the same language as team members and guide them on effective root cause analysis.
Industries benefitting from RCA
Root cause analysis, and therefore RCA training, offers benefits across industries through effective problem solving and associated improvements in efficiency, safety, quality, and performance.
Application of RCA across industries
- Manufacturing: Reducing asset failure and downtime, enabling increased production
- Chemicals processing: Reduced risk of failure and safety events.
- IT: Addressing system failures or security issues
- Telecommunications: Effective problem solving for network outages and issues such as poor connectivity
- Healthcare: Understanding underlying causes of systemic issues or adverse events, improving patient outcomes
Case Study: Global Chemical Company Standardizes Root Cause Analysis
A major global chemical company faced inconsistent and ineffective Root Cause Analysis (RCA) practices across its 40+ sites in Africa, Asia, and Europe.
The challenge was a lack of alignment on when to investigate incidents and how to conduct those investigations. This unstructured approach hindered their ability to learn from failures and prevent recurrence. As an asset-heavy business, they needed a robust, consistent RCA methodology.
The solution involved adopting a standard RCA methodology and deploying Cordant™ Asset Defect Elimination to centralize data and tracking. Over 70 employees were trained remotely to become RCA facilitators and subject matter experts. Clear triggers for investigations were established. This enabled the company to shift from reactive to proactive problem-solving.
Results included over 220 investigations conducted within nine months, with 60% closed within the same period. A standardized methodology was embedded across all sites. Millions of dollars in savings were realized, with one investigation alone projected to save over half a million USD. The company now benefits from a unified approach, allowing them to share learnings, apply solutions to similar assets, and prevent recurring issues.
On-site RCA Training
For convenient root cause analysis training, courses can be delivered on-site at an organization’s facility or training venue of choice.
Benefits of on-site training
- Cost-effective for a larger group size (up to 25 attendees per course)
- Avoid travel expenses for attendees
- Reduced time away from work for learners
- Increased convenience with courses scheduled around organization’s availability
- Personalization and customization to make training relevant for learners
- Immediate ROI by solving actual organization-specific problems during the facilitation workshop day (optional)
Public RCA Training
Public root cause analysis training courses are offered for delivery virtually, and face-to-face in major cities worldwide. These public courses provide learners a chance to gain diverse perspectives from attendees across different organizations and sectors.
Find an upcoming public root cause analysis training course via our RCA Training Calendar.
Benefits of public training
- Cost effective for smaller groups
- Regular opportunities for training in major city centers, providing global organizations with one training partner for upskilling teams in RCA
- Collaborative learning environment with attendees across companies and industries, offering different perspectives on the same problem
- Opportunity to evaluate courses before booking an on-site course for your organization
Virtual Instructor-led Training
All training courses are available for live remote delivery with an experienced instructor. Choosing an online root cause analysis course is ideal for those wishing to avoid travel or who wish to train with team members from across sites.
Benefits of remote training
- Flexibility for learners and more convenient scheduling
- Live instructor-led training more engaging than traditional e-learning
- Team members from multiple sites can be united on the same course
- Avoids travel time and expenses
- Reduced time away from work for learners
